Social Worker

Job Description

We are looking for a dedicated Social Worker to join our Urban Destitute Support project in Shire, providing critical assistance to internally displaced persons (IDPs) and vulnerable urban residents.

Position Overview:

The Social Worker will be based in Shire and work directly with beneficiaries to assess needs, provide psychosocial support, and facilitate access to services.

Key Responsibilities:

• Conduct comprehensive household vulnerability assessments
• Identify and register eligible beneficiaries for support programs
• Provide individual and group psychosocial support sessions
• Develop and maintain detailed case management files
• Make referrals to specialized services (health, legal, protection)
• Facilitate community support groups and awareness sessions
• Monitor beneficiary progress and conduct follow-up visits
• Document case studies and success stories
• Collaborate with local authorities and community leaders

Requirements

Required Qualifications:

• BA/BSc in Social Work, Psychology, Sociology, or related field
• Minimum 2 years of experience in social work or case management
• Experience working with vulnerable populations (IDPs, refugees, or similar)
• Knowledge of psychosocial support principles and techniques
• Familiarity with protection mainstreaming and safeguarding

Required Skills:

• Strong interpersonal and counseling skills
• Empathy and ability to work with trauma survivors
• Good documentation and case management skills
• Fluency in Tigrinya (must); English is an advantage
• Ability to maintain confidentiality and professional boundaries
• Cultural sensitivity and respect for diversity

Desirable:

• Training in psychosocial support (PSS) or counseling
• Experience working in humanitarian contexts
• Knowledge of local community structures in Shire